Network

Certified AML/GDPR/MLTPF/Ethics and Dealing With Complaints

Properly onboarding all team members and keeping them continually compliant. Network Insolvency provides everything you need.

The three most important words for every member of your team, as they are welcomed aboard and continuously train are: COMPLIANT COMPLIANT COMPLIANT

Network Insolvency manages all onboarding and training for your team, including Anti-Money Laundering (AML), GDPR, MLTPF Policies, Ethics and Complaints training through tailored webcast courses specific to the insolvency profession. Each course includes a test and a certificate upon successful completion, ensuring your team is fully trained and compliant.

We also provide annual training updates for established team members, with certificates issued each year. This ensures your business stays up-to-date with all essential knowledge while allowing you to focus on growth and operations.

This training is equally valid and essential for established members of the team. We will train everyone and provide them with a certificate of success each year to show a visiting RPB, evidencing that your business is on top of all training and the updating of key knowledge.

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DEALING WITH COMPLAINTS: A PROCESS

‘Complaint’ is an anagram of ‘Compliant’. Your business needs a procedure to deal with complaints if and when they arise. In this way you remain compliant.

RPBs have issued Insolvency Guidance Papers, one of which particularly deals with complaints made to insolvency businesses. Network Insolvency have taken all of the advice and exclusively captured it for members as a process that can be clearly understood and followed. We provide this via webcast-based training that can be delivered to all team members as an essential part of their onboarding and ongoing training, but also as an easy-to-follow written procedure about how to properly handle complaints.

This ensures that our members do not just have a process they can follow and apply consistently, should they receive a complaint, but they remain compliant at all times and will have a record of every incident of this type and the steps they took and when.

Let Network Insolvency do everything for you

HOW NETWORK INSOLVENCY TRAINS AND SUPPORTS YOU WITH ALL ONBOARDING AND ONGOING ESSENTIAL TRAINING

Providing onboarding and ongoing training and updates for AML, GDPR, MLTPF Policies and Insolvency Ethics, as well as a comprehensive Complaints procedure

We deliver exhaustive training and support, including:

Anti-Money Laundering training and updates essential for all team members onboarding and continuing in your business.

Webcast-based training makes learning effective and easy to access in bite-sized chunks .

In order to satisfy RPB guidelines our training covers all key issues and challenges of AML and candidates are provided with a certificate of success once they complete the training.

Team members will get the satisfaction of being certified in AML training on an annual basis.

Network Insolvency do not just provide standard AML, GDPR and MLTPF Policies training, ours is uniquely focused on the insolvency and restructuring sector.

The training includes the latest changes, regulations and cases to bring the topics alive.

Our specific Ethics training comes with examples and case studies to make sense of the fundamental principles and how to constantly apply them.

Training has to be dynamic and completely relevant to inspire the candidate.

Network Insolvency are committed to onboarding your new colleagues, as well as updating and informing those who have worked with you to grow your business.

Let us help to take care of your colleagues and work tirelessly to inform and develop them.

Our training on complaints, as well as the accompanying process, like all of our AML, GDPR, MLTPF Policies and Ethics training, is free to all members.

This is just part of our commitment to you as a member of Network Insolvency.

Membership of Network Insolvency gives you unique benefits, services and support at a very affordable price. Check out what subscription includes and the discounted costs here.

ONBOARDING AND CONTINUING TRAINING WITH NETWORK INSOLVENCY

We commit to providing the best possible training service and support to you at all times.

This includes:

Comprehensive onboarding training written exclusively for insolvency businesses

Up-to-date, bespoke webcasts that can be accessed in bite-sized chunks

All AML, GDPR, MLTPF Policies, Ethics and Complaints training is included free of charge for all members

Training in AML, GDPR, MLTPF Policies and Ethics comes with a certificate of success for successful candidates

Training is updated annually and is ideal for all members of the team on an ongoing basis

Complaints training is provided free of charge for all members of Network Insolvency

Certificates of success can be provided to RPBs to prove training has been completed

ONBOARDING AND CONTINUING TRAINING SUPPLIED BY NETWORK INSOLVENCY

We design, write and present exclusive training for all of our members on essential topics.

AML Training

Complaints We provide a Complaints process that enables your business to be always compliant.

GDPR Training

GDPR Training helps your team understand data protection laws and how to apply them in everyday business practices.

Insolvency Ethics Training

Our Insolvency Ethics Training empowers your team with the knowledge of ethical practices in insolvency proceedings.